Sri Tanay Privacy Policy

1. Who we are

Sri Tanay is published by Tanay Sastri, West Bengal, India ("we", "us"). This policy explains what information the app collects, why, how it is shared, and the choices you have. By using the app you agree to this policy.

2. Information we collect

• Account details. Name, phone number or email address, and sign-in identifiers created through Firebase Authentication.
• Booking and consultation details. Appointment date and time, booking status, and any details you give for your reading, such as birth date, time and place, and your questions.
• Payment information. Payments are processed by Razorpay. We receive the payment status and transaction reference. We do not see or store your card, UPI PIN or bank login details.
• Live consultation audio and video. Your camera and microphone streams are sent in real time to the astrologer through ZEGOCLOUD during a consultation.
• Device and technical data. Device token for push notifications, app version, and basic network status needed to run calls and load content.
• Ratings and reviews. Any review you choose to submit about a consultation.

3. Data we do not use

The app does not access your contacts, photo gallery, files, SMS, call logs or location. It does not read your previous or existing personal data stored on your phone. It only uses the information listed in section 2 and the permissions listed below.

4. Permissions the app requests

The app asks for the following Android permissions. Camera and microphone are requested only after you book a consultation. You can change any permission later in your phone's Settings, but consultation calls need camera, microphone and network access to work.

• Camera

  CAMERA

  Used during live 1-on-1 video consultations with Astrologer Sri Tanay to show your face, palm or birth chart. Asked only after booking.

• Microphone (Record Audio)

  RECORD_AUDIO

  Used for two-way voice communication so you can speak with the astrologer during live consultations. Asked only after booking.

• Notifications

  POST_NOTIFICATIONS

  Used to deliver appointment reminders, booking status updates, daily Rashifal and Panjika notifications, and incoming call alerts.

• Bluetooth connection

  BLUETOOTH_CONNECT

  Used to route consultation call audio through your wireless Bluetooth earphones or headset.

• Full-screen call alert

  USE_FULL_SCREEN_INTENT

  Wakes up the screen and shows the full-screen Accept/Decline screen when the astrologer calls while your phone is locked.

• Call management integration

  MANAGE_OWN_CALLS

  Connects the app's consultation calls with Android's system call framework so system alarms or phone calls do not conflict with your consultation.

• Background calling service

  FOREGROUND_SERVICE

  Keeps the consultation call connected and audio/video streaming continuously if you minimize the app or turn off the screen during an ongoing consultation.

• Internet access

  INTERNET

  Connects to Firebase for sign-in, loads daily horoscopes and Panjika, and handles online payments and live video streaming.

• Network connection check

  ACCESS_NETWORK_STATE

  Checks whether your phone is connected to Wi-Fi or mobile data before attempting network requests or video calls.

• Audio settings (speaker / earpiece)

  MODIFY_AUDIO_SETTINGS

  Lets you switch between the phone speaker and earpiece during consultation calls.

• Keep device awake

  WAKE_LOCK

  Keeps the phone processor active while an incoming call is ringing or during an active consultation so the call does not drop.

• Vibration

  VIBRATE

  Vibrates the phone when an incoming consultation call rings or an appointment notification arrives.

5. How we use your information

• To create and secure your account.
• To book, schedule and run your consultation, and to let the astrologer prepare your reading.
• To process payments and confirm bookings.
• To send reminders, booking updates, daily Rashifal and Panjika, and call alerts.
• To fix bugs, prevent misuse and improve the app.

We do not use your camera, microphone or birth details for advertising.

6. Who we share it with

We share data only with the service providers needed to run the app, and only for that purpose:

• Google Firebase for authentication, database, and push notifications.
• Razorpay for payment processing.
• ZEGOCLOUD for real-time video and audio calls.
• Astrologer Sri Tanay Shastri and his team receive your booking and reading details so they can hold your consultation.

We do not sell or rent your personal data. We may disclose information if the law requires it or to protect our rights and users' safety.

7. Data retention and security

We keep your information for as long as your account is active or as needed to provide the service, meet legal and accounting duties, and resolve disputes. Data is transmitted over encrypted connections and stored with providers that use industry-standard security. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and account deletion

• Turn off notifications, camera, microphone or Bluetooth at any time in your phone's Settings.
• Ask us to access, correct or delete your data.
• To delete your account and the data linked to it, email us from your registered email or send your registered phone number, with the subject "Delete my Sri Tanay account". We will act on the request within 30 days, except for records we must keep by law, such as payment records.

9. Children

Sri Tanay is not intended for children under 18. We do not knowingly collect data from them. If you believe a child has given us information, contact us and we will delete it.

10. International processing

Our service providers may process data on servers outside India. We choose providers that protect data to a standard comparable to this policy.

11. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version. If a change is significant, we will notify you in the app.

12. Contact us